Terms and Conditions

 

Throughout this document ‘we’, ‘us’ and ‘our’ refers to Home Services Assistance Ltd.

Please read this carefully.

By accessing the website you are agreeing to the terms and conditions below, each time you access this website, whether or not you place an order for goods or services through us.

Whilst we make every effort to ensure that the content on the site is accurate and current, we give no guarantee that the content will be free from error. We exclude any liability for any errors and omissions on the site.

The access or use by you of the contents of this website is entirely at your own risk. We do not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials.

We do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the purchase or use of any products or services from the site through us (except liability for personal injury or death arising from negligence on our part).

Due to the continued development of our products and services the information detailed on this website may not be up to date. Refer to us for confirmation of the current status of any product or service. We may temporarily or permanently change any of these terms and conditions without affecting any accrued rights or liabilities.

We are not responsible for the privacy practices or the content of any other area of this website other than that supplied by us. The information you provide to us may be held by us for market research, tracking of data and so that we may communicate with you regarding products and services that we offer.

As a Which? Trusted Trader we have a range of support services available to us and our customers.  One of these services is access to an independent Alternative Dispute Resolution (ADR) service, which enables our customers to seek an impartial review of a complaint in the unlikely event that we are unable to resolve it between ourselves.

This is a free service for the customer, offered by Dispute Resolution Ombudsman, an approved government scheme.  Further information about the Ombudsman can be found at  http://www.disputeresolutionombudsman.org/whichtrustedtraders/ or by telephoning them on 0333 241 3209

Further information may be obtained from Home Services Assistance Ltd, Unit 5, Spepcote Office Village, Shopcote Lane, Sheffield, S9 1TG

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